Student Account Services basically didnt care. They sent me an email stating that the addresses were sent to Higher One BEFORE I had changed my home address on campus connection, which is a bunch of crap. I changed my address at least two to three weeks before I ever got an email saying my UNDPride card had been sent. In any event, it shouldnt have mattered because Student Account Services told me I could also have the USPS forward my mail. Like I said above, I did both. Then I got an email saying that my Pride card was returned because they did not have the correct address AND because UNDPride cards CANNOT be forwarded! This completely contradicts what Student Account Service told me initially.
So, I sent back an email saying that I should not have to pay for a "Replacement" card when I never actually recieved the card in the first place. "Replacement" assumes that you are actually replacing something you once had, which obviously doesnt apply in this situation. In any event, I have never heard back from Student Account Services about this, even though their website says that they will respons to all inquiries within 24 hours. So, I sent a second email and again, no response, ever!
So, I finally got fed up and just called Student Account Services. Basically, they told me the same thing they did in the email they sent me originally. As a result, they are sending me a another "Replacement" card to my summer address, AND charging me $20! I still have not recieved the card, and it will be interesting to see if I actually do!