Why the heck are they sending me one?

What a waste.

Are YOU excited?

Not as excited as this girl.  By the way, do you think she really goes to school here?

I just found this on the site that sal posted

25. What if I determine that my UNDPride Card was mailed to a wrong address? Will it be forwarded to my new address if I had submitted a "mail forwarding request" with the Post Office?

    No.  UND Pride Cards will not be forwarded to a different address, even if a mail forward instruction was submitted at the post office.  Instead, the cards will be returned to Higher One.  Students should request a replacement card during the period August 20, 2008 through September 20, 2008 to avoid a replacement card fee.  If a replacement card is requested outside these dates, the student will be charged a $20 replacement fee.

so technically, if you wait until august 20th to request your "replacement" card, you shouldn't have to pay the fee.

Quote from: pmp6nl on June 22, 2008, 03:54:17 PM

I would also tell them no. If you have to go above whomever you spoke with, keep going higher and higher.  If you get nowhere talk to student government, the newspapers whatever you can do.  Dont give up.

...

Well, I think BLinus us doing a good thing by posting here as well.  If we get together enough testimonials, we'd have a really good case for the Dakota Student or elsewhere.

That is true, anyone else have anything to add?

I would also tell them no. If you have to go above whomever you spoke with, keep going higher and higher.  If you get nowhere talk to student government, the newspapers whatever you can do.  Dont give up.

...

Student Account Services basically didnt care. They sent me an email stating that the addresses were sent to Higher One BEFORE I had changed my home address on campus connection, which is a bunch of crap. I changed my address at least two to three weeks before I ever got an email saying my UNDPride card had been sent. In any event, it shouldnt have mattered because Student Account Services told me I could also have the USPS forward my mail. Like I said above, I did both. Then I got an email saying that my Pride card was returned because they did not have the correct address AND because UNDPride cards CANNOT be forwarded! This completely contradicts what Student Account Service told me initially.

So, I sent back an email saying that I should not have to pay for a "Replacement" card when I never actually recieved the card in the first place. "Replacement" assumes that you are actually replacing something you once had, which obviously doesnt apply in this situation. In any event, I have never heard back from Student Account Services about this, even though their website says that they will respons to all inquiries within 24 hours. So, I sent a second email and again, no response, ever!

So, I finally got fed up and just called Student Account Services. Basically, they told me the same thing they did in the email they sent me originally. As a result, they are sending me a another "Replacement" card to my summer address, AND charging me $20! I still have not recieved the card, and it will be interesting to see if I actually do!

The UNDPride card is a total joke. UND tries to market it to students as if we will benefit from it in any way, but in actuality only the University benefits from using the cards. I personally have had a difficult time getting my card. First of all, I had recieved information from the Student Account Services Office stating that if I was going to be at a different address over the summer, all I had to do in order to recieve my card was update my address on Campus Connection OR just have my mail forwarded by the US Post Office. Accordingly, I did both. I had my mail forwarded by the USPS AND changed my address on Campus Connection well before I recieved any notices saying the UNDPride card had been sent to me. In fact, I recieved an email almost two weeks after actually changing my home address on Campus Connection stating that my UNDPRide card had been sent.

However, about a week later I recieved another email stating that my UNDPride card was returned because Higher One had sent it to my old address. In addition, the email said that UNDPride cards cannot be forwarded through the mail for security reasons, which completely contradicts what Student Account Services told me in the email. As a result, I contacted Student Account Services and told them the situation. Student Account Services told me that they could send me a "replacement" card but that it would cost me a $20 "replacement" fee. Obviously, I was pissed at this point since I had relied on the information that Student Account Services had given, and now have to pay a $20 fee for a "replacement" card that I never actually recieved! Doesnt "replacement" imply that I had recieved a card in the first place? Why should I have to pay $20 because UND Student Account Services and Higher One cannot effectively communicate policies to each other, and therefore offer incorrect information to students which ends up costing the student money?

The entire UNDPride card fiasco only negatively effects students. There is not one benefit to students. The only benefit is to UND in that they will save money by not having to send out paper checks, or staff the financial aid distribution lines. UNDPride card sucks!